Verified®

Technicians rely on our software for accurate recommendations and our master HVAC technicians who provide friendly expert field training and telephone support. Contractors and customers prefer our 100% satisfaction guarantee and response time to correct problems if they occur (which is extremely rare).

Verified® master technicians will train participating contractor’s technicians on the proper use of the Verified® software system and proper calibration of measurement equipment. As well as field training for air filter replacement, condenser coil cleaning, and the Efficient Fan Controller®.

Upon request, Verified® master technicians can also provide field training for other energy efficiency measures.

Verified® shall provide four (4) days of classroom and field training to participating contractors at no cost on days mutually agreed to between contractors and Verified®. If participating contractor(s) or technician(s) cancel or fail to attend a scheduled training day(s), then such scheduled training day(s) shall count towards the four (4) days of training provided at no cost. Participating contractors shall pay Verified® $1,000.00 per day for any training beyond the four (4) days at no cost. Contractors generally have all their technicians trained within the free 4-day training period. Contractor shall, prior to the training by Verified®, ensure that its technicians are properly trained and equipped to use the Verified® RCA verification system and that technicians use accurate and properly calibrated measurement equipment to perform refrigerant charge, airflow and coil cleaning diagnostic tune-up services as per the requirements specified in the Verified® Training Manual. Participating contractors shall supply their technicians with accurate and properly calibrated equipment to measure refrigerant temperature split, superheat and subcooling per program requirements.

Verified® master HVAC technicians train all technicians on how to properly perform the following quality maintenance services:

1. Clean condenser coil and install new air filters prior to RCA
2. Check expansion valve or TXV sensing bulb attachment, position and insulate
3. Attach/detach refrigerant hoses to avoid loss of charge and/or contamination
4. Attach refrigerant tube and air temperature sensors for correct position and insulation
5. Diagnose data including how long to wait for pre/post measurements
6. Perform procedures to check and evaluate temperature split for proper airflow or low cooling capacity. Verified® software provides the following patented recommendations

• If temperature split is within tolerances, then no charge adjustments are required.
• If temperature split is high (very cold air at low velocity), then check iced/blocked evaporator coil, dirty filters, crushed duct, faulty blower fan.
• If temperature split is low (warm or slightly cool air), then check condenser fan/coil blockage, refrigerant charge restrictions, non-condensables, compressor valve issue.

Otherwise if no other faults are present and temperature split indicates low cooling capacity, then the Verified® software provides accurate recommendations regarding exactly how much refrigerant charge to add or remove from the system to optimize refrigerant charge and energy efficiency in one easy step. Verified® software eliminates guesswork, saves technicians 15 to 75 minutes per job, and prevents unnecessary small charge adjustments which do not save energy and most importantly cost valuable program funds.